Author : Amanda Bielskas
Publisher : American Library Association
Release : 2012
ISBN-13 : 1555707823
Page : 107 pages
Rating : 4.5/5 from 823 voters
IM and SMS Reference Services for Libraries
This manual offers insightful information on the technological aspects of providing an SMS and IM service, as well as how to create a training programme for librarians and how to build an internship programme to expand the service.